Retail sales data collection

Obtain detailed sales data that’s
regularly updated

Obtaining accurate retailer sales information is essential for monitoring shopping centre performance. We fully understand how hard it can be to collect this information. This is why we offer a wide variety of ways for retailers and tenants to submit their sales data. Retail Report offers the most comprehensive retail sales data collection service available.

So many ways to collect your sales data:

  • Automated telephone calls
  • Manual entry by centre management staff
  • Automated text messages
  • A dedicated cloud-based retailer portal
  • Automated emails
  • Manual sales data collection service

Obtain detailed sales data that’s
regularly updated

Obtaining accurate retailer sales information is essential for monitoring shopping centre performance. We fully understand how hard it can be to collect this information. This is why we offer a wide variety of ways for retailers and tenants to submit their sales data. Retail Report offers the most comprehensive retail sales data collection service available.

So many ways to collect your sales data:

  • Automated telephone calls
  • Manual entry by centre management staff
  • Automated text messages
  • A dedicated cloud-based retailer portal
  • Automated emails
  • Manual sales data collection service
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Sales reporting

Give your key decision makers the data they need

As part of our comprehensive reporting package, sales data is presented in easy to understand concise reports. Fully customisable reports are automatically generated and emailed out to all interested parties. You can also combine your sales data with other key performance metrics such as footfall and car parking. Using Retail Report’s “Compare Tool”, you can combine just about any type of performance data into one easy to read report.

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Automated texts & calls

Automate your messages to save time

Text messages or calls are sent to your retailers via the Retail Report tenant communication service. This intelligent and interactive service works around each retailer’s specific requirements. You can contact tenants at the most convenient times, with built-in “snooze” functions and reminders. Text messaging works well at busy periods as your tenants can choose to respond and submit their sales data at a time to suit them. The automated telephone calls work well in stores where personnel are not allowed access to the internet or emails, as the store landline number or mobile can be used.

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Automated emails

Automation is your gateway to effortless communications

Similar to the texts and calls, emails are sent automatically at pre-agreed times, with a one-time clickable secure link. There’s no need to log in, making it easy and seamless for retailers to submit sales performance data.

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Retailer portal

Vital tenant information entices them into their portal

Unless it’s a requirement of their lease, persuading your retailers to provide their trading information can be challenging. We fully understand that retailers need to be incentivised to provide their sales data. As an incentive, we offer each retailer access to their own unique web portal. This gives them access to a wealth of different performance metrics.

Your Tenants can access:

  • Their centre’s performance
  • Social media
  • Sales, footfall and car park data
  • Retail news
  • Their stores’ performance data
  • Local events
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Manual collection

The centre management team can enter retailers’ sales data manually 

In addition to our automated sales data collection service, the relationship between tenants and centre management teams is pivotal to obtaining the most sales performance data. Despite taking a collaborative approach, you may still have tenants who need more encouragement. The centre management team are sometimes best equipped to handle this face to face. Therefore, sales data can be entered by any authorised member of staff, instantly and live, using virtually any device.

Once configured, our automated service manages the shopping mall data collection process. Management teams are alerted if data hasn’t been collected within the deadline. Our unique algorithms analyse your data, checking for accuracy and consistency.

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Premium collection service

Our team works directly with your retailers, collecting your sales data

Our automated shopping mall data collection system is the most comprehensive available. However, sometimes the human touch is needed to compliment the system and we understand how busy centre management teams are. Retail Report’s premium sales data collection service overcomes these challenges.

How it works:  

  • Our dedicated team of specially trained advisors phone retailers regularly to collect their sales information.
  • They forge a relationship with your retailers, promoting the use of our free, dedicated retailer portal.
  • This gives your retailers valuable data insights and access to their own performance metrics.
  • Our team works in partnership with the onsite centre management staff, becoming a virtual extension of your in-house team.
  • Good collaboration is essential for collecting the highest possible percentage of retailer sales data.

Book a Demo

Please fill out the form and a member of our team will be in touch.

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