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Commercial retail property management software

illustration of property management software users
illustration of property management software users

Leverage the power of fully integrated retail property management software

Drive results across a huge range of property types with our commercial retail property management software. You can manage the largest of portfolio, including mixed-asset types such as shopping centres, managed buildings, coworking spaces, smart buildings, hotels and restaurants. The software monitors, manages, analyses, alerts and reports, on virtually every facet of your property portfolio. Whether you’re a landlord, management company, surveyor, onsite management team or retailer, Retail Report transforms the way you work. The system fully integrates with mission critical building systems such as BMS, access control, CCTV and fire alarms. Being able to monitor, manage, collect and analyse your data, puts your portfolio on speed and gives all stakeholders eyes on the ground.

Leverage the power of fully integrated retail property management software

Drive results across a huge range of property types with our commercial retail property management software. You can manage the largest of portfolio, including mixed-asset types such as shopping centres, managed buildings, coworking spaces, smart buildings, hotels and restaurants. The software monitors, manages, analyses, alerts and reports, on virtually every facet of your property portfolio. Whether you’re a landlord, management company, surveyor, onsite management team or retailer, Retail Report transforms the way you work. The system fully integrates with mission critical building systems such as BMS, access control, CCTV and fire alarms. Being able to monitor, manage, collect and analyse your data, puts your portfolio on speed and gives all stakeholders eyes on the ground.

Communications

Because good communications are the lifeblood of good management

Retailer and tenant communications have traditionally been challenging because the retail property management sector moves so fast. Our tool enables your team to update their retailers’ information right from their mobile phone or tablet. Our dedicated retailer portal enables retailers to “self-serve” by incentivising them to use the service with access to valuable data and insights.

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Super simple document sharing

Retail Report contains an innovative “drag and drop” document management system, making it easy to share important documents with your retailers or all tenants in your centre.

Create custom groups

You can create custom distribution groups such as retailers, suppliers, management and security. You can also create groups depending on event type such as flood, fire and terror. Automatically send out communications via text SMS, automated telephone calls or emails at the touch of a button.

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Crisis management

Stay cool in a crisis with slick management and communications

The Retail Report crisis management tool is a very powerful module. The tool enables any member of staff to alert all stakeholders to an important issue. Whether that be a bomb scare, fire or flood. Once the event has been logged within the portal, automated alerts are sent out via text, automated call or email (depending on the severity).

Instantly notify your key decision makers

Imagine a flood at 3am. Your onsite team can use Retail Report to notify all decision makers in just a few seconds. Retail Report not only calls automatically but allows the call’s recipient to acknowledge and respond to the alert via their keypad.

Document management

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Store

Store all your documents centrally in one location.

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Control

Control who has access to these documents with robust cybersecure measures.

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Distribute

Distribute key documents with the “drag & drop” feature.

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Share

Share your documents at the touch of a button to cut down on admin time.

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Acknowledge

Acknowledge receipt of key documents so you know who has read them.

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Retail Report calendar

Track your dates, plan upcoming milestones

Being able to accurately record various key pieces of information and dates is essential when running a shopping centre. Having one central reference point accurately displays what happened on any given day. This function enables your stakeholders not only to see what’s happened, but to actively plan into the future. The Retail Report calendar can also be used to schedule and track performance of marketing events and promotions.

Data insights

Harness the unstoppable power of faster decision making

Seeing all your retail centre’s data streams in one place:

  • Speeds up your decision making.
  • Enables you to tailor your shopping experience to your shoppers’ ever evolving tastes.
  • Keeps your finger on the pulse of changes in the retail industry.
  • Drives performance with precision and accuracy.

Accurate data boosts performance

Retail Report’s unique algorithms ensure that your data is consistent and accurate. Data errors can hide in disparate spreadsheets, often migrating from one spreadsheet to another. To prevent this, Retail Report automatically validates your data, making mistakes far less likely. If a figure falls outside of your expected range, an automated management alert is triggered. If data isn’t provided on time, you can turn on an “auto-estimate” function. This feature automatically provides accurate estimates based on previous performance data.

Compare Tool – Identify your areas of improvement

Retail Report collects detailed performance data and key retail performance indicators from shopping centres all over the UK and Europe. Using our “compare tool” enables you to compare performance with other centres to identify areas for improvement. You can compare year on year data, like for like, and category performance.

Dramatically improved performance

Our retail property management software uses retrospective data to automatically forecast future performance with great accuracy. Recognising behavioural trends in your data enables you to fully gear up for upcoming events. Armed with this foresight, you can truly capitalise on every sales opportunity by being fully prepared from an operational point of view. This kind of forecasting keeps your performance and decision making, nimble and agile. This delivers a strong retail strategy with outstanding performance.

Compare any performance metrics:

  • Centre performance
  • Retailer to retailer
  • Category performance
  • Footfall
  • Car parks
  • Utilities
  • Social media
  • Marketing

Utilities

Deeply understand your utility usage right across your retail centre

Power and water usage can really impact your profit margins. In addition, most companies are trying to reduce their consumption as part of our environmental commitments to reduce our carbon footprint. There are huge benefits to understanding power usage using our commercial retail property management software.

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Monitor power usage

Monitor power usage

Find the heaviest users and work with them to reduce their consumption

Find the heaviest users and work with them to reduce their consumption

Identify power hungry devices

Identify power hungry devices

Reduce your utility costs

Reduce your utility costs

Reduce your costs to boost your profit margins (ROI)

Reduce your costs to boost your profit margins (ROI)

Honour your environmental commitments

Honour your environmental commitments

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Book a Free Demo

Discover how our commercial retail property management software can help your business succeed.

  • Real-time insights while on the move
  • Fully customisable modules
  • Easy integration with leading retail apps
  • Effortless sales data collection

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